Our prices do not include international taxes and tariffs. Customers outside of the United States may be required to pay these fees to the courier, as applicable, upon delivery. In addition, the recipient must bear charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

We can certainly do a return or exchange for you! All orders can be returned as long as the items are in their original condition and the transaction is within 30 days. Follow this link to request an RMA number and authorization. https://www.decalgirl.com/returns/  Then you can either choose to get an online store credit or a refund.  

You can find all of our supported devices on this link: https://www.decalgirl.com/support/devices/  If your device is missing, please send us a note, and we can add it to our list of suggested devices to support in the future. If you are searching for a laptop skin, we sell a universal lid skin that can be custom sized to any model laptop. https://www.decalgirl.com/skins/laptop-skins

We want you to get your order as quickly as possible! We ship all orders within 1 business day of the order being placed unless there is a holiday in the mix. All our skins are made in Rehoboth Beach, Delaware, and we ship via USPS or UPS. Depending on your address and zip code, transit times will vary. The quoted transit quote range of days depends on several factors like distance our location and yours, weather conditions, and other unavoidable excuses.

If you need to change or cancel your order, call, email, or live chat with our customer service. We are available Monday - Friday, 8 am to 4 pm EST, via phone or live chat. (302-212-5689 - support@decalgirl.com) Emails are answered within a few hours of receiving them during our business hours.   Please include your full name, order ID, and any relevant information about an order change for a timely resolution.

Gift certificates can be found under the Shop tab on the website. I have provided the link for you below. https://www.decalgirl.com/gifts/  Once you are there you can fill out the information needed to send someone a gift certificate. Remember in the email section, you have 2 choices. You can put your email address in if you would like to receive it and give it to someone in person. The 2nd option you have is to send it directly to the other persons email address.

I am so sorry to say but we do not carry clear skins. We print all our designs on a solid white adhesive backed vinyl. We do offer solid colors such as black, white, blue, and red.  https://www.decalgirl.com/search/?q=solid+state  We hope that this helps and thank you for your interest in DecalGirl!